Stella Gray - Shortlist
Artificial intelligence tools, video and chatbots have the potential to save recruitment teams thousands of hours of labour this year, while online recruitment training is also set to boom, says a technology advisor.
Recruitment technology is "proliferating", with significant investment going into automating and improving "everything from filtering, pre-screening and enhancing the candidate experience", says Col Levander, the CEO of RecTech Solutions.
Levander has observed a number of Australian and New Zealand companies producing chatbot technology, which "will arguably remove some huge administrative tasks for recruiters", he told Shortlist.
These tasks include determining a candidate's availability via automated communications, or sourcing information missing from applications.
Chatbots, such as those provided by Smart AI, can now make contact with candidates via messaging apps to initiate a conversation, with the information provided fed straight into a recruitment system, Levander says. Recruiters will be able to set up chatbots to reach out to previous candidates on their database, check in to see where they're at, and update personal details as required.
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